At Come Back Shack we strive to protect your privacy and rights. We have set forth this statement to explain the information we collect from you, how we use that information, and your legal rights regarding that information.
Who has access to my information?
The information you provide is controlled by Family Only Inc, DBA Come Back Shack PO Box 2676, Boone, NC 28607 ("Data Controller").
What information do we collect and how do we use it?
When you book a catering, we need to know details about your event including time, date, place. We also ask for information from you including email address, billing address and payment information. This information allows us to communicate with you about your event and to execute the catering itself.
If you choose to pay by credit or debit card, you will be asked to provide your card details on a secure form using 128-bit encryption. These are held securely on our own in-house web servers and transferred securely to our electronic order processing system. All credit card refunds are made through Family Only Inc who ensures the correct card is credited.
When you choose to contact us through a web form, we need your name, email address, and telephone number. This information is used to contact you if we need to respond to your question.
We use a cookie to store information about your event during your visit to our website.
We may use your personal information in the prevention and detection of fraud.
How do we protect your information?
When book a catering with us, we take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees of the Data Controller can access your information. Only the Data Controller will process your information for completion of your booking and the execution of the catering. In accordance with established data protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorized access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.
Do we disclose your information to third parties?
We do not sell, trade or rent your personal information to third parties.
Your consent and rights
Please note the information you provide will not be transferred out of the US.
Come Back Shack
PO Box 2676
Boone, NC 28607